Terms & Conditions

Please read these Terms & Conditions ("Terms") carefully before using primepathacademy.co.uk (the "Site") or enrolling in any course offered by PrimePath Academy ("PPA", "we", "us", "our"). By creating an account, enrolling in a course, or otherwise using the Site, you agree to be bound by these Terms.

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the digital educational courses, PDF learning materials, examinations, and related services provided by PrimePath Academy, operated by [PRIMEPATH ACADEMY LEGAL ENTITY NAME], whose registered jurisdiction and business details must be confirmed before publication. By purchasing, accessing, or using any of our courses or services, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not purchase, access, or use our services.

2. Nature of Our Courses

All courses are supplied as digital educational products and are delivered primarily in PDF format. Each course contains written learning materials and concludes with a final examination. Examinations are proctored, recorded, and assessed after completion. Our courses do not include live classes, webinars, or video tutorials unless expressly stated otherwise.

3. Payment Plans and Instalment Agreements

Customers who choose to pay by instalments enter into a fixed payment plan agreement. This arrangement is not a subscription service and does not renew automatically. By selecting a payment plan, you acknowledge and agree to the following:

3.1 Full Payment Commitment

The full course fee remains payable in its entirety. The payment plan is offered solely to spread the cost over an agreed number of instalments. Entering into a payment plan creates a legally binding obligation to pay the total outstanding balance.

3.2 Instalment Schedule

Instalments must be paid according to the schedule agreed at the time of purchase. Failure to make payments on time may result in the actions set out below.

3.3 Interest Charges

Where applicable, an interest charge may be added when a payment plan is selected. This charge will be included in the total amount payable and reflected within the instalment amounts.

3.4 No Cancellation of Outstanding Balance

Once a payment plan agreement has been entered into, it cannot be cancelled or terminated in order to avoid payment of the remaining balance, regardless of whether the course has been accessed, completed, or used.

3.5 Missed Payments and Default

If an instalment is missed or overdue, PrimePath Academy may:

• Require the remaining balance to become immediately due and payable.
• Suspend or withdraw access to course materials, examinations, certificates, or other services until payments are brought up to date.
• Refer the account to a third-party debt recovery agency, in which case reasonable administrative and recovery costs may be added where permitted by law.

3.6 Refunds on Payment Plans

Payments made under an instalment agreement are non-refundable, except where a refund is required under applicable consumer protection law.

3.7 Recovery of Outstanding Amounts

We reserve the right to take appropriate legal or debt-recovery action to recover any unpaid amounts due under a payment plan agreement.

4. Consumer Rights and Refunds

4.1 14-Day Cooling-Off Period

• Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers normally have the right to cancel a purchase within 14 days of the order date, provided the digital content has not been accessed, downloaded, or used.

4.2 Digital Content Exception

• By accessing or downloading any course materials, you expressly request immediate access to digital content and acknowledge that your statutory right to cancel may be lost once delivery of the digital content has begun, in accordance with Regulation 37 of the Consumer Contracts Regulations 2013. Accordingly, once access to any digital course materials has been provided, refunds will not be available unless required by applicable law or in exceptional circumstances determined by us.

5. Intellectual Property

All course materials, videos, text, graphics, and other content on the Site are the intellectual property of PrimePath Academy or its licensors. You may not copy, reproduce, redistribute, resell, or publicly share course materials without our prior written permission.

6. User Conduct

You agree not to:

• Share your account or course access with others
• Upload or submit unlawful, harmful, or infringing content (e.g. via the contact form)
• Attempt to disrupt, hack, or reverse-engineer the Site or its content
• Use the Services for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Corporate Training

Where courses are purchased on behalf of an organisation (corporate training), the purchasing organisation is responsible for ensuring its employees/users comply with these Terms. Separate terms may apply and will be agreed in writing for bespoke corporate arrangements.

8. Disclaimer & Limitation of Liability

• Our courses provide educational content and do not constitute financial, legal, investment, or professional advice. Nothing on the Site should be relied upon as advice for any specific personal or business decision.
• The Site and Services are provided "as is." We do not guarantee uninterrupted or error-free access at all times.
• To the fullest extent permitted by law, PPA is not liable for any indirect, incidental, or consequential losses arising from your use of the Site or Services. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded (e.g. for death, personal injury, or fraud).

9. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of any third-party site.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above will reflect the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

Questions about these Terms can be sent to:

info@primepathacademy.co.uk
[PRIMEPATH ACADEMY REGISTERED OFFICE ADDRESS]
[PRIMEPATH ACADEMY COMPANY REGISTRATION NUMBER]
[PRIMEPATH ACADEMY REGISTERED JURISDICTION]